CDM Neuro Clinic
Management of Brain, Spine, and Nerves
Last Updated: 10 September 2026
1. Introduction
Welcome to CDM Neuro Clinic (“we,” “our,” or “us”). We are committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not access the site.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information You Provide
-
Contact Information: Name, email address, phone number, mailing address.
-
Appointment Details: Preferred date/time, reason for visit, referring physician.
-
Medical Information: Symptoms, medical history, imaging reports, lab results (only when voluntarily submitted through secure forms or patient portals).
-
Payment Information: Billing details, insurance information (processed through secure third-party payment processors).
2.2 Information Collected Automatically
-
Device Information: IP address, browser type, operating system, device identifiers.
-
Usage Data: Pages visited, time spent, links clicked, referring URLs.
-
Cookies & Tracking: We use cookies and similar technologies to enhance user experience and analyze site traffic.
3. How We Use Your Information
We use the collected information for the following purposes:
-
To schedule and manage appointments.
-
To provide medical care and treatment coordination.
-
To respond to inquiries and provide customer support.
-
To process payments and verify insurance.
-
To send appointment reminders, follow-up communications, and health-related updates.
-
To improve our website, services, and patient experience.
-
To comply with legal and regulatory obligations.
-
To conduct internal audits and quality improvement activities.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
4.1 With Your Consent
-
With referring physicians, specialists, or healthcare providers involved in your care.
-
With family members or caregivers designated by you.
4.2 For Legal and Regulatory Compliance
-
To comply with applicable laws, regulations, court orders, or legal processes.
-
To protect the rights, property, or safety of CDM Neuro Clinic, our patients, or others.
4.3 With Service Providers
-
Third-party vendors who assist with website hosting, payment processing, appointment scheduling, or analytics—bound by confidentiality agreements.
4.4 Business Transfers
-
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. These measures include:
-
Secure Socket Layer (SSL) encryption for data transmission.
-
Access controls and authentication protocols.
-
Regular security audits and staff training.
-
Secure storage and disposal of physical and electronic records.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
-
Access: Request a copy of the personal information we hold about you.
-
Correction: Request correction of inaccurate or incomplete information.
-
Deletion: Request deletion of your personal information, subject to legal and medical record retention requirements.
-
Restriction: Request restrictions on how we use or disclose your information.
-
Objection: Object to certain processing activities.
-
Portability: Request transfer of your information to another provider.
-
Withdraw Consent: Withdraw consent at any time, where processing is based on consent.
To exercise these rights, please contact us using the details in Section 10.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
-
Remember your preferences.
-
Analyze website traffic and usage patterns.
-
Improve website functionality and user experience.
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., medical resources, insurance portals). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website and services are not intended for children under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
CDM Neuro Clinic
-
Address: 49278 Simbarashe Cl, Belvedere, Hre
-
Phone: +263 77 38 84782
-
Email: security@cdmneuro.co.zw
-
Website: www.cdmneuro.co.zw
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
12. Consent
By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.